Shipping Policy
Effective November 24, 2024
Thank you for choosing kay goods! We are committed to providing you with efficient and reliable shipping services. Please review our shipping policy below.
Order Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
Shipping Time
- Once your order has been processed, it will typically be delivered within 2-3 business days. Please note that delivery times may vary depending on the shipping destination and carrier delays, which are beyond our control.
Shipping Rates and Estimates
- Shipping charges for your order will be calculated and displayed at checkout. We offer standard shipping rates from USPS and UPS. Expedited shipping options are available for your convenience.
Order Tracking
- You will receive a shipment confirmation email with a tracking number once your order has shipped. You can use this number to track your package's delivery status on the carrier's website.
Delivery Issues
- If you encounter any issues with your delivery, please contact our customer service team at info@kaygoods.com with your order number and details about the issue. We will assist you in resolving the matter promptly.
Contact Us
- If you have any questions or concerns about our shipping policy, please contact us at info@kaygoods.com. We are here to help!
Thank you for shopping with us!
Kay Goods